Terms of service


Welcome to Cocoon Cosmetics. By accessing or purchasing from our website and services, you agree to comply with the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.

  • You agree not to use our products for any illegal or unauthorized purpose.

2. Products & Availability

  • All products displayed are subject to availability.

  • We reserve the right to discontinue any product at any time without notice.

  • Product descriptions, images, and prices are provided as accurately as possible, but we do not guarantee they are error-free.

3. Pricing & Payment

  • All prices are listed in AED unless otherwise stated.

  • We reserve the right to update product prices at any time.

  • Payments must be made using the accepted methods available at checkout.

4. Shipping & Delivery

  • Orders are processed and shipped according to our Shipping Policy.

  • Delivery times may vary depending on location and courier services.

5. Returns & Refunds

  • Returns and refunds are handled according to our Return & Refund Policy.

  • We reserve the right to refuse returns that do not meet the stated requirements.

6. Limitation of Liability

  • Cocoon Cosmetics shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Results may vary from one customer to another depending on skin type and conditions.

7. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of Cocoon Cosmetics and protected by copyright laws.

  • You may not copy, reproduce, or distribute our content without prior written permission.

8. Governing Law

  • These Terms of Service shall be governed and construed in accordance with the laws of the United Arab Emirates.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

Cocoon Cosmetics
9 Cocoon cosmetics, Shed 11, Al Jerf Industrial 1, Ajman, UAE
📧 Email: info@cocoonbeauty.com
📞 Phone: +971 56 415 6790