shipping policy

Cocoon Beauty Shipping Policy

At Cocoon Beauty, we are committed to delivering high-quality products made with sustainable practices that preserve the environment and reflect our core values. As part of this commitment, we have a thoughtful shipping policy aimed at minimizing environmental impact, using eco-friendly packaging materials, and implementing responsible transportation practices that support sustainability.

Shipping Locations

We welcome our customers in the United Arab Emirates, and GCC countries, including Kuwait, Saudi Arabia, Qatar, Oman, and Bahrain. We take pride in offering luxurious skincare products made with care and attention, ensuring each product reaches our customers in the best condition. Please note that we currently ship within the GCC countries only.

Shipping & Import Fees Policy

We are pleased to offer our products for international delivery. Please note, however, that all shipping costs, international VAT, customs duties, tariffs, and any additional import fees are the sole responsibility of the customer. These charges may vary depending on the destination country’s regulations and are not covered or reimbursed by our company.

By placing an order, the customer acknowledges and agrees to bear full responsibility for any such fees applied upon the shipment’s arrival in the recipient’s country.

Shipping Duration

Our products are manufactured in limited quantities to adopt a sustainable production approach and reduce waste, adhering to the highest quality standards. Orders are processed and shipped within 7-14 working days from the date of order placement, ensuring our customers receive products that meet their expectations.

Shipping Costs

Shipping costs are calculated at checkout based on order volume, weight, and delivery location. We strive to offer competitive shipping rates while ensuring safe and secure delivery.

Customer Support

If you have any questions or concerns about your order, please don't hesitate to contact our customer support team. We're here to assist you promptly.

We appreciate your trust in Cocoon Beauty and are grateful to have you join us on our journey towards more sustainable and environmentally conscious beauty.